Sandos Cancun All Inclusive - Adults Only, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

“Nestled in the heart of the Hotel Zone, this hotel provides easy access to stunning beaches and is just a short taxi ride from vibrant shopping hubs and the airport.”view full review

Sandos Cancun All Inclusive - Adults Only is a luxurious 5-star hotel featuring elegant minimalist design and a prime beachfront location. This adults-only hotel provides various dining options and extensive leisure facilities, including a cascading, 3-tier infinity pool and a luxurious spa offering waterfall hot tub and Swiss showers.

Rooms & Amenities

Rooms at Sandos Cancun All Inclusive feature views of the Caribbean Sea and Laguna Nichupté, equipped with air conditioning, free minibar items, and Smart TVs. The spacious accommodations include private terraces, while selected rooms provide direct pool views.

Dining Options

Dining options include four restaurants offering diverse cuisines, from traditional Italian at Aioli to Asian dishes at Gaijin Restaurant. Guests can enjoy 24-hour room service and select from a range of beverages at the hotel's two bars, including one with ocean views.

Leisure & Services

Leisure facilities at Sandos Cancun include a luxurious spa, fitness center with classes, and activities like kayaking and snorkeling. This Cancun hotel also provides a business center, meeting rooms, and amenities for convenience, including concierge services.

Location & Nearby Attractions

The hotel is set within Zona Hotelera, known for all-inclusive resorts and sandy beaches, offering easy access to notable attractions, including Kukulcan Plaza, only a 1 km distance. Nearby dining options feature acclaimed restaurants such as Puerto Madero and Nebbiolo Ristorante, both within a 0.5 km radius.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Balcony Deluxe Single Room

Max:

2 persons

42 m²

Bed options:

1 Single bed

Shower

Coffee machine

room details

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Suite Sandos

Max:

2 persons

7 m²

Bed options:

1 Single bed

Shower

Coffee machine

room details

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Suite Caribe 6 pax

Max:

2 persons

126 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 11.0 km

Airports

Cancun (CUN) 18.0 km

Isla Mujeres (ISJ) 31.6 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

During my stay, I thoroughly enjoyed the culinary experience at Sandos Cancun. The variety of restaurants, particularly St. Trop and Gaijin, were really good. We loved the breakfast at St. Tropez with its stunning views and delicious offerings. Dining here exceeded my expectations, and the quality was consistently great throughout our stay!

GraceM23. United States, 2024-05-15Read full review on

Luxurious Spa Experience

I booked a couple of massages at the spa, and I can confidently say it was one of the highlights of my vacation! The hydrotherapy experience was rejuvenating, and the staff, especially the therapist Alexandra, was incredibly professional and skilled. It was the perfect way to unwind after a day of activities!

JordanK56. Canada, 2024-06-30Read full review on

Spacious and Comfortable Rooms

I was delighted with my suite, which had ample space and cleanliness. The two full bathrooms were a fantastic feature, making it very convenient for my husband and me. The room provided stunning views and was well-equipped, making us feel right at home during our stay.

ParkerT92. United Kingdom, 2024-07-12Read full review on

Fun Activities Daily

I loved the variety of fitness and recreational activities available at the resort. From aquagym to yoga and even volleyball, there was never a dull moment! The entertainment team, especially Gaby and Luis, made every session fun and engaging. Participating in these activities added to the enjoyment of my everyday experience.

JustinA48. Australia, 2024-08-05Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Tennis court
Golf course
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

Map view

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

2.0 km

Landmark

Avenida Kukulkan

1.4 km

Beach

Playa Marlin

1.8 km

Landmark

Backstage Theatre

980 m

Mall

Luxury Avenue

1.3 km

Mall

Kukulcan Mall

1.3 km

Museum

Museo Subacuatico de Arte

1.6 km

Landmark

Museo Sensorial del Tequila

1.3 km

Mall

Kukulcan Plaza

1.3 km

Aquarium

Interactive Aquarium

2.1 km

Landmark

Dolphinaris Cancun

750 m

Night club

H Roof

680 m

Shopping Area

Luxury Avenue Cancun

1.3 km

Landmark

Extreme Games Cancun

790 m

Museum

Cancun Wax Museum

2.2 km

Landmark

Aquaworld

990 m

Landmark

Yamil Lu'um Archeological Site

2.3 km

Landmark

Scorpion's Temple ruins

2.3 km

Landmark

Luxury Avenue Shopping Mall

1.1 km

Landmark

Playa Ballenas

1.2 km

Landmark

San Miguelito

2.3 km

Landmark

Marlin Beach

1.5 km

Landmark

Underwater Museum NO MUSEO

1.4 km

Event hall

Oasis Arena

1.5 km

Landmark

La Europea

1.7 km

Museum

MUSA Underwater Museum

2.0 km

Landmark

Tequila Museum

2.1 km

Nearby

Beach

Playa - Beach

100 m

Cancun Golf Club at Pok Ta Pok

390 m

Restaurants

Nebbiolo Ristorante

90 m

Blvd. Kukulcan Km. 14.5 Lote 38

Olio

90 m

Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa

The Blue Water Grill

100 m

Blvd. Kukulcan Km. 14.5 Zona Hotelera

Harry's

680 m

Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera

Porfirio's Cancun

730 m

Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera

Vicente Asador De Brasa

860 m

Blvd Kukulcan Km 12

Hard Rock Hotel

580 m

Boulevard Kukulcan Km 14.5

Ciao

580 m

At the Hard Rock Hotel

The Caribe Bar & Grill

240 m

Retorno del Rey #36

Reviews and Ratings

Feedback from previous guests about their experience.

Samantha

United Kingdom, February 2025

7.4/10

I had an amazing time at this resort! The staff made us feel like family, with personal touches that really stood out. However, the dining options didn't meet my expectations, and there were some issues with the room placement and the noise from entertainment at night. Overall, it's a great destination, but there is room for improvement in certain areas.

Rooms

6.0

Our room was spacious and clean, but it was situated near noisy areas, which was quite bothersome.

Service

10.0

The service was exceptional, with staff going above and beyond to cater to our needs. They made our special occasion even more memorable.

Location

8.0

The resort is perfectly located near the beach and offers beautiful views, although the noise from events was noticeable.

Dining

5.0

The dining experience was a letdown, with limited options that didn't quite match what I expected from a resort; the buffet was small and not very varied.

Facilities

8.0

The pool area was enjoyable and well-maintained; good activity options were available for guests.

Nicholas

United Kingdom, January 2025

6.4/10

I had a great time at the hotel, with friendly staff who made me feel welcome, and a fun atmosphere thanks to the entertainment team. However, the food options were quite limited and the hotel could use some updates. Overall, it's a decent place if you find a good price, but be ready for a few quirks.

Rooms

6.0

The rooms were spacious and cleaned daily, but they felt a bit dated and my bed was slanted, which detracted from the comfort. I would rate them a 6.

Service

8.0

Service from the staff was definitely a highlight; they were friendly and attentive. However, some staff seemed overwhelmed at times. I would give the service a rating of 8.

Location

7.0

The hotel is well-placed in the hotel zone, although the immediate area is filled with other resorts, limiting options nearby. I rate the location a solid 7.

Dining

5.0

The dining experience was underwhelming; the food selection was small, and the main buffet lacked variety. I'd give the dining a 5.

Facilities

6.0

The facilities included a nice pool and beach cabanas, but the pool area could use better maintenance. I would rate the facilities a 6.

Jack

United Kingdom, November 2024

7.2/10

I had mixed feelings about my stay at this resort. The views were absolutely stunning, and the food was exceptional once we navigated the vegan options with the staff. However, the service was lacking in certain areas, and the rooms could use some soundproofing. Overall, it's a decent resort with potential but not without some flaws.

Rooms

7.0

The room we stayed in was spacious and clean, with a comfortable bed and a lovely balcony. However, I could hear my neighbors quite clearly, which was a bit distracting at times.

Service

7.0

While some staff members were outstanding, particularly Triccia and Joaquin, there were instances where service fell short, such as during breakfast when it seemed understaffed.

Location

8.0

The location was great for enjoying the beach, and the views from the resort were breathtaking. However, it felt a bit isolated if you wanted to explore outside the resort.

Dining

8.0

Once we figured out the dining options for vegans, the food was phenomenal. However, the breakfast buffet lacked vegan choices and was often chaotic due to staffing issues.

Facilities

6.0

The facilities were nice, especially the pools and beach area, but the absence of an outdoor hot tub and a swim-up bar was disappointing.

Stunning views

Soundproofing issues

Susan

United Kingdom, November 2024

8.6/10

Our stay at the hotel was incredible! From the stunning views to the attentive staff, every moment felt special. The facilities were excellent and the activities kept us entertained throughout our vacation. However, not everything was perfect, as our dining experience sometimes fell short in terms of flavor and variety.

Rooms

8.0

The deluxe room we received was spacious and clean, complete with a huge balcony boasting breathtaking views of both the sea and the lagoon. However, some of the older aspects of the room were noticeable.

Service

10.0

The service was outstanding! The staff went above and beyond, especially Erick at reception and the waitstaff around the pool area. They really made our stay enjoyable.

Location

9.0

The hotel's location is fantastic with easy access to the beach. The proximity to the pool and on-site dining adds great convenience.

Dining

7.0

While the variety of restaurants was impressive, some dishes lacked authentic local flavors. The buffet had good presentation but could benefit from more options.

Facilities

9.0

The pool area was amazing, with plenty of loungers available and a vibrant atmosphere thanks to the entertainment staff hosting various activities.

Iain

United Kingdom, October 2024

7.6/10

The hotel had a beautiful setting, and my room was spacious with a stunning view. The staff, especially the pool team, was very pleasant and attentive. However, the dining experience was quite hit or miss, with some dishes lacking flavor, and the reception staff could use a refresher on customer service. Despite a few setbacks, I enjoyed my stay overall.

Rooms

9.0

My room was huge, equipped with a double sink, bathtub, and shower. It was spotlessly clean and had excellent storage space.

Service

6.0

While most of the staff, especially the pool waiters, were kind and helpful, the reception team was a bit lacking in warmth and efficiency.

Location

9.0

The hotel is situated in a prime location with beautiful beach access and plenty of relaxing spots around the resort.

Dining

6.0

The food was decent, though I found it lacking in flavor at times, with breakfast being the standout meal. Room service was a necessity on multiple occasions.

Facilities

8.0

The hotel featured three nice-sized pools and ample cabana space, which was great for lounging and relaxing.